I wrote a bunch of nasty stuff about IT equipment and
support in this year's survey. and I took the extra step of
identifying myself in my comments.
i am still trying to get a replacement for the laptop after a
year..
so far, i write to them every month, they reply with a cc
to a tech fella who is supposed to be setting it up, and the
tech fella ignores it..
i don't really need that laptop but i want to see how long this
whole charade goes on.. then after maybe another 6 months or so,
i'll send the whole list to their Director and see what his reply
is...
btw.. the laptop is tagged as delivered to my section in
2003..